Training services

training & consultancy

The Institute undertakes a broad range of Short skills upgrading Courses and other services for the banking sector. These courses are provided both as open forums or in-house, directly to Banks/Financial Institutions on request. The short courses (1 to 5 days) cover the entire spectrum of banking operations and specific job functions or roles in Banks/Financial Institutions.

KIB TRAINING CALENDAR MAY - JULY 2022

By the end of the training, the learners should be able to:

  • Identify doubtful accounts and suspicious transactions for money laundering and terrorism financing.
  • Describe how to on board and use client identification information effectively to prevent the bank from being used as a conduit for money laundering
  • Outline how to use the KYC guidelines to understand the banks customer
  • Employ various techniques of handling angry customers and resolving customer complaints
  • Adhere to internal policies and regulations for effective cash management.
  • Explain the banking legal framework

1. Target Audience : Entry Level

2. Start – End Date: 2nd May – 6th May 2022

3. Duration: 5 Days

4. Mode: Virtual/In Person

5. Cost: 45,000+VAT

By the end of the training, the learners should be able to:

  • Identify doubtful accounts and suspicious transactions for money laundering and terrorism financing.
  • Articulate the escalation channels
  • Analyze and assess clients using the client risk assessment
  • Comply to the regulatory framework on AML.

1. Target Audience : All Staff Levels

2. Start – End Date: 9th – 12th May 2022

3. Duration: 4 Days

4. Mode: Virtual/In Person

5. Cost: 50,000+VAT

By the end of the training, the learners should be able to:

  • Articulate the process of onboarding the customer and collect all necessary info
  • Illustrate the KYC requirements
  • Outline the main elements of customer due diligence
  • Explain the legal framework governing financial crime

1. Target Audience : All Staff Levels

2. Start – End Date: 9th – 12th May 2022

3. Duration: 4 Days

4. Mode: Virtual/In Person

5. Cost: 50,000+VAT

By the end of the training, the learners should be able to:

  • Articulate the strategic link between customer experience and business performance
  • Develop a measurable personal plan of action for improving customer experience
  • Demonstrate how to measure customer satisfaction and action whenever need be.
  • Use techniques of handling angry customers and resolving customer complaints

1. Target Audience : All Staff Levels

2. Start – End Date: 16th – 18th May 2022

3. Duration: 3 Days

4. Mode: Virtual/In Person

5. Cost: 40,000+VAT

By the end of the training, the learners should be able to:

  • Identify the optimum cash levels
  • Sustain cash position meet current obligations
  • Adhere to the internal liquidity management policies and regulators requirements
  • Outline how to forecast cash flow to avert liquidity crisis.

1. Target Audience : Middle-Senior staff Levels

2. Start – End Date: 24th – 25th May 2022

3. Duration: 2 Days

4. Mode: Virtual/In Person

5. Cost: 45,000+VAT

By the end of the training, the learners should be able to:

  • Explain various gestures that make body language
  • Identify own personal style that informs body language
  • Visualize the personal brand they would wish to be and develop an action plan with time lines to achieve this
  • Describe the skills necessary achieve the target brand.

1. Target Audience : All staff levels

2. Start – End Date: 2nd – 3rd June 2022

3. Duration: 2 Days

4. Mode: Virtual/In Person

5. Cost: 45,000+VAT

By the end of the training, the learners should be able to:

  • Describe what employee transition is
  • Outline the possible challenges associated with it and how to manage them
  • Review their personal preparedness for transition
  • Share how to manage the new beginning
  • Develop a holistic transition plan that includes physical, social, spiritual and financial aspects of life.

1. Target Audience : All staff levels

2. Start – End Date: 5th -9th June 2022

3. Duration: 5 Days

4. Mode: Virtual/In Person

5. Cost: 65,000+VAT

By the end of the training, the learners should be able to:

  • Explain the various credit customer segments and how to effectively handle each
  • Outline how to maximize on the clients’ credit abilities for the benefit of the business
  • Apply various credit appraisal techniques
  • Articulate their roles and responsibilities during credit appraisal, management and recovery.

1. Target Audience : Operations & Credit Department

2. Start – End Date: 13th-16th June 2022

3. Duration: 4 Days

4. Mode: Virtual/In Person

5. Cost: 50,000+VAT

By the end of the training, the learners should be able to:

  • Articulate what cyber-crime is and the effects to the business
  • Recognize suspicious transactions that could lead to cyber crime
  • Explain the emerging trends in cyber crime
  • Relate the role of technology in facilitating cyber crime
  • Use policies, procedures and adhere to regulations to mitigate cyber crime

1. Target Audience : All staff levels

2. Start – End Date: 21st-24th June 2022

3. Duration: 4 Days

4. Mode: Virtual/In Person

5. Cost: 50,000+VAT

By the end of the training, the learners should be able to:

  • Explain the nature of international Trade Finance and the various instruments available
  • Identify different client needs and match them with the relevant product solutions
  • Discuss the role of technology in enabling international trade
  • Show ways of identifying risks associated with international trade financing and prescribe mitigation measures.

1. Target Audience : Trade Finance staff, Relationship officers& Manager

2. Start – End Date: 27th-1st July 2022

3. Duration: 5 Days

4. Mode: Virtual/In Person

5. Cost: 45,000+VAT

By the end of the training, the learners should be able to:

  • Identify priority clients
  • Prescribe specific products for building wealth
  • Outline various product solutions available in the bank for the priority clients
  • Demonstrate the requisite skills for successful wealth managers.

1. Target Audience : Relationship officers& Manager

2. Start – End Date: 4th -6th July2022

3. Duration: 3 Days

4. Mode: Virtual/In Person

5. Cost: 45,000+VAT

By the end of the training, the learners should be able to:

  • Determine the scope of their presentation for different audiences
  • Employ various techniques in relation to the learning styles of the audience
  • Identify and prepare the right presentation tools including use of body & voice as a presentation aid
  • Describe the adult learning methodologies and their role in effective presentation

1. Target Audience : All staff levels

2. Start – End Date: 11th -14th July 2022

3. Duration: 4 Days

4. Mode: Virtual/In Person

5. Cost: 50,000+VAT

By the end of the training, the learners should be able to:

  • Articulate various elements of personal financial management
  • Implore their personal financial situation at the moment
  • Develop time bound financial goals

1. Target Audience : All staff levels

2. Start – End Date: 18th -19th  July 2022

3. Duration: 2 Days

4. Mode: Virtual/In Person

5. Cost: 45,000+VAT

By the end of the training, the learners should be able to:

  • Identify the purpose of the training & the target audience
  • Develop right training content and training aids
  • Prepare session plans and dry runs
  • Describe the adult learning methodologies and their role in effective training

1. Target Audience : All staff levels

2. Start – End Date: 20th -21st July 2022

3. Duration: 2 Days

4. Mode: Virtual/In Person

5. Cost: 45,000+VAT

By the end of the training, the learners should be able to:

  • Identify the purpose of the training & the target audience
  • Develop right training content and training aids
  • Prepare session plans and dry runs
  • Describe the adult learning methodologies and their role in effective training

1. Target Audience : All staff levels

2. Start – End Date: 20th -21st July 2022

3. Duration: 2 Days

4. Mode: Virtual/In Person

5. Cost: 45,000+VAT