Training services

training & consultancy

The Institute undertakes a broad range of Short skills upgrading Courses and other services for the banking sector. These courses are provided both as open forums or in-house, directly to Banks/Financial Institutions on request. The short courses (1 to 5 days) cover the entire spectrum of banking operations and specific job functions or roles in Banks/Financial Institutions.

TRAINING Categories.

Principles of Banking.

| A Banking 101 programme. Principles of Banking / Induction programme.|

Target Group

This training targets all new entrants who have not undergone formal induction course and all current and serving operations officers who have never attended any formal banking training.

  • Ksh. 40,000.00

    *Fees Exclusive of 16% VAT per person.

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Derivatives & Hedging Programme.

Target Group

This training targets individuals in treasury, finance, trade finance capital markets in banks and other financial institutions. Typical candidates who will benefit from this course include: Staff in Treasury, Risk, Finance, Corporate and SME Banking, Asset Management, Operations Managers and Internal auditors.

  • Ksh. 45,000.00

    *Fees Exclusive of 16% VAT per person.

| Financial Crime & Money Laundering Challenges in Banks and other Financial institutions.

{ A Combined Fraud, AML KYC Course }

Target Group

Suitable for staff in entry level roles, service officers, operations officers, treasury officers, trade finance officers, internal audit officers and new hires at entry roles.

[N.B. This is a substabsive AML/KYC Training Programme).

  • Ksh. 40,000.00

    *Fees Exclusive of 16% VAT per person.

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The Elevated Leader Training.

{ A comprehensive Leadership Training }

Target Group

This training targets everyone in a Leadership role in financial institutions. Primarily, the training targets Branch Managers, Regional Branch Managers, Regional Business Managers, Regional Managers, Senior Managers, Assistant Regional Managers and their equivalent.

  • Ksh.65,500.00

    *Fees Exclusive of 16% VAT per person.

Basic Bank Operations Training.

Target Group

Operations officers (Tellers and Senior Tellers), Customer Service officers, Service Delivery Officers, all operations staff both front office and back office.

(This is one of the most important bank trainings. We recommend all banks to pursue this training.)

  • Ksh. 40,000.00

    *Fees Exclusive of 16% VAT per person.

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| International Trade Finance [ITF] Services Training.

Target Group

This training targets primarily individuals in the trade finance function. This training is also relevant to Branch Credit Staff, Relationship Managers, Senior Relationship Managers for both Corporate and SME clients. The sessions here include but are not limited to: Import & Export, Trade finance Sales and basic credit analysis.

  • Ksh.45,000.00

    *Fees Exclusive of 16% VAT per person.

Service Excellence Training.

Target Group

This training targets all front office staff / client facing staff. Tellers / Cashiers, Customer Service staff, Relationship Officers, Relationship Managers, Credit Officers, Credit Managers, Assistant Branch Managers and Branch Managers.

  • Ksh. 50,000.00

    *Fees Exclusive of 16% VAT per person.

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Wealth Management Training.

Target Group

This program targets Relationship Officers, Relationship Managers, individuals in Wealth Management. This training also targets individuals transitioning from other units/departments/functions to the Wealth Management function.

  • Ksh.45,000.00

    *Fees Exclusive of 16% VAT per person.

Client Relationship Management Training.

Target Group

This training will be of relevance to individuals in Relationship Management, (Relationship Officers, Senior Relationship Officers, Relationship Managers and Senior Relationship Managers), Operations Managers and Branch Managers

  • Ksh. 45,000.00

    *Fees Exclusive of 16% VAT per person.

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| Introduction to Islamic Banking & Finance Training.

Target Group

This training is designed with both local and globally applicable Islamic banking standards in mind. This training is suitable for participants who wish to begin a career in Islamic banking. The candidates for this program are: new hires, first entry officers and Senior officers, Customer Service staff, Account officers and any other staff interested to learn more on Islamic Banking.

  • Ksh.45,000.00

    *Fees Exclusive of 16% VAT per person.

| Financial Management, Investments, Analysis & Modelling.

Target Group

This programme is designed to give participants a comprehensive understanding of the key aspects of successful Financial Management, Analysis and Modelling as applied in financial institutions. Typical candidates for this program are individuals from the following functions: Finance, Treasury, Investment Banking, Risk, Credit and operations. 

  • Ksh. 50,000.00

    *Fees Exclusive of 16% VAT per person.

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| Cyber Crime & End to End Information Security Risk Management Training.

Target Group

This training targets all staff in Information Communication and Technology (ICT), Systems Security, Web Development, Mobile Applications, Internet Banking, IT related Projects, Risk, Internal Audit and Head Office Operations.

  • Ksh.45,000.00

    *Fees Exclusive of 16% VAT per person.

| Anti-Money Laundering, (AML)Risk Management & Know Your Customer (KYC) Compliance Program.

{ This is a mandatory program for all banks to go through by the Central Bank of Kenya [High Level Programme] }

Target Group

This course is designed to give participants a comprehensive, deep and an impeccable understanding of the best practice in Risk, Anti-Money Laundering, and Know your Customer Procedures. Individuals targeted for this training are: Operations staff drawn from both branches and Head Office, Alternate channels, Information Communication and Technology, Risk & compliance and Internal Audit.

  • Ksh. 50,000.00

    *Fees Exclusive of 16% VAT per person.

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Liquidity Management Training.

{ Both Bank level and Branch Level }

Target Group

This training targets staff from both branches and Head Office. The Branch targeted individuals here are Branch Operations Managers who manage the vault liquidity. Senior Tellers who wish to have a deep understanding of liquidity Management can also attend the training. For Head Office Staff, the individuals targeted are those in the following functions: Treasury, Finance and Operations.

  • Ksh.45,000.00

    *Fees Exclusive of 16% VAT per person.

| Alternate Banking Channels – Opportunities and Risks.

Target Group

This training primarily focuses on different channels of client transactions other than the primary channels i.e. Branch transactions. This training targets staff drawn from the following functions: Customer Service, Retail Banking, Information Communication Technology (ICT), Service Delivery and Digital Banking (Both Mobile Banking and internet Banking).

  • Ksh. 30,000.00

    *Fees Exclusive of 16% VAT per person.

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Employee Transition Training.

{ Preparing for; Retirement / Redundancies }

Target Group

A subtle strategy to prepare employees who are earmarked for retrenchment or voluntary early retirement; preparing employees who have attained retirement age for as smooth a transition as possible. Also targets employees who want to exit from formal employment to pursue other personal ambitions / interests.

  • Ksh.65,000.00

    *Fees Exclusive of 16% VAT per person.

| Credit Appraisal Techniques & Risk Analysis

{ A comprehensive Credit Training }

Target Group

This is a comprehensive training on Credit. The training targets individuals drawn from the following functions: Credit – Both Branch and Head Office Staff, Relationship Officers, Relationship Managers, Branch Operations Managers and Branch Managers.

  • Ksh. 50,000.00

    *Fees Exclusive of 16% VAT per person.

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| Advanced Client Relationship Management in Personal, SME and Corporate Banking divisions.

Target Group

This training targets individuals drawn from the following functions: Sales, Wealth Management, Relationship Management – both Branch and Head Office, Corporate and SME Banking and Credit Administration.

  • Ksh.50,000.00

    *Fees Exclusive of 16% VAT per person.