Training services
training & consultancy
The Institute undertakes a broad range of Short skills upgrading Courses and other services for the banking sector. These courses are provided both as open forums or in-house, directly to Banks/Financial Institutions on request. The short courses (1 to 5 days) cover the entire spectrum of banking operations and specific job functions or roles in Banks/Financial Institutions.
KIB TRAINING CALENDAR MAY - JULY 2022
By the end of the training, the learners should be able to:
- Identify doubtful accounts and suspicious transactions for money laundering and terrorism financing.
- Describe how to on board and use client identification information effectively to prevent the bank from being used as a conduit for money laundering
- Outline how to use the KYC guidelines to understand the banks customer
- Employ various techniques of handling angry customers and resolving customer complaints
- Adhere to internal policies and regulations for effective cash management.
- Explain the banking legal framework
1. Target Audience : Entry Level
2. Start – End Date: 2nd May – 6th May 2022
3. Duration: 5 Days
4. Mode: Virtual/In Person
5. Cost: 45,000+VAT
By the end of the training, the learners should be able to:
- Identify doubtful accounts and suspicious transactions for money laundering and terrorism financing.
- Articulate the escalation channels
- Analyze and assess clients using the client risk assessment
- Comply to the regulatory framework on AML.
1. Target Audience : All Staff Levels
2. Start – End Date: 9th – 12th May 2022
3. Duration: 4 Days
4. Mode: Virtual/In Person
5. Cost: 50,000+VAT
By the end of the training, the learners should be able to:
- Articulate the process of onboarding the customer and collect all necessary info
- Illustrate the KYC requirements
- Outline the main elements of customer due diligence
- Explain the legal framework governing financial crime
1. Target Audience : All Staff Levels
2. Start – End Date: 9th – 12th May 2022
3. Duration: 4 Days
4. Mode: Virtual/In Person
5. Cost: 50,000+VAT
By the end of the training, the learners should be able to:
- Articulate the strategic link between customer experience and business performance
- Develop a measurable personal plan of action for improving customer experience
- Demonstrate how to measure customer satisfaction and action whenever need be.
- Use techniques of handling angry customers and resolving customer complaints
1. Target Audience : All Staff Levels
2. Start – End Date: 16th – 18th May 2022
3. Duration: 3 Days
4. Mode: Virtual/In Person
5. Cost: 40,000+VAT
By the end of the training, the learners should be able to:
- Identify the optimum cash levels
- Sustain cash position meet current obligations
- Adhere to the internal liquidity management policies and regulators requirements
- Outline how to forecast cash flow to avert liquidity crisis.
1. Target Audience : Middle-Senior staff Levels
2. Start – End Date: 24th – 25th May 2022
3. Duration: 2 Days
4. Mode: Virtual/In Person
5. Cost: 45,000+VAT
By the end of the training, the learners should be able to:
- Explain various gestures that make body language
- Identify own personal style that informs body language
- Visualize the personal brand they would wish to be and develop an action plan with time lines to achieve this
- Describe the skills necessary achieve the target brand.
1. Target Audience : All staff levels
2. Start – End Date: 2nd – 3rd June 2022
3. Duration: 2 Days
4. Mode: Virtual/In Person
5. Cost: 45,000+VAT
By the end of the training, the learners should be able to:
- Describe what employee transition is
- Outline the possible challenges associated with it and how to manage them
- Review their personal preparedness for transition
- Share how to manage the new beginning
- Develop a holistic transition plan that includes physical, social, spiritual and financial aspects of life.
1. Target Audience : All staff levels
2. Start – End Date: 5th -9th June 2022
3. Duration: 5 Days
4. Mode: Virtual/In Person
5. Cost: 65,000+VAT
By the end of the training, the learners should be able to:
- Explain the various credit customer segments and how to effectively handle each
- Outline how to maximize on the clients’ credit abilities for the benefit of the business
- Apply various credit appraisal techniques
- Articulate their roles and responsibilities during credit appraisal, management and recovery.
1. Target Audience : Operations & Credit Department
2. Start – End Date: 13th-16th June 2022
3. Duration: 4 Days
4. Mode: Virtual/In Person
5. Cost: 50,000+VAT
By the end of the training, the learners should be able to:
- Articulate what cyber-crime is and the effects to the business
- Recognize suspicious transactions that could lead to cyber crime
- Explain the emerging trends in cyber crime
- Relate the role of technology in facilitating cyber crime
- Use policies, procedures and adhere to regulations to mitigate cyber crime
1. Target Audience : All staff levels
2. Start – End Date: 21st-24th June 2022
3. Duration: 4 Days
4. Mode: Virtual/In Person
5. Cost: 50,000+VAT
By the end of the training, the learners should be able to:
- Explain the nature of international Trade Finance and the various instruments available
- Identify different client needs and match them with the relevant product solutions
- Discuss the role of technology in enabling international trade
- Show ways of identifying risks associated with international trade financing and prescribe mitigation measures.
1. Target Audience : Trade Finance staff, Relationship officers& Manager
2. Start – End Date: 27th-1st July 2022
3. Duration: 5 Days
4. Mode: Virtual/In Person
5. Cost: 45,000+VAT
By the end of the training, the learners should be able to:
- Identify priority clients
- Prescribe specific products for building wealth
- Outline various product solutions available in the bank for the priority clients
- Demonstrate the requisite skills for successful wealth managers.
1. Target Audience : Relationship officers& Manager
2. Start – End Date: 4th -6th July2022
3. Duration: 3 Days
4. Mode: Virtual/In Person
5. Cost: 45,000+VAT
By the end of the training, the learners should be able to:
- Determine the scope of their presentation for different audiences
- Employ various techniques in relation to the learning styles of the audience
- Identify and prepare the right presentation tools including use of body & voice as a presentation aid
- Describe the adult learning methodologies and their role in effective presentation
1. Target Audience : All staff levels
2. Start – End Date: 11th -14th July 2022
3. Duration: 4 Days
4. Mode: Virtual/In Person
5. Cost: 50,000+VAT
By the end of the training, the learners should be able to:
- Articulate various elements of personal financial management
- Implore their personal financial situation at the moment
- Develop time bound financial goals
1. Target Audience : All staff levels
2. Start – End Date: 18th -19th July 2022
3. Duration: 2 Days
4. Mode: Virtual/In Person
5. Cost: 45,000+VAT
By the end of the training, the learners should be able to:
- Identify the purpose of the training & the target audience
- Develop right training content and training aids
- Prepare session plans and dry runs
- Describe the adult learning methodologies and their role in effective training
1. Target Audience : All staff levels
2. Start – End Date: 20th -21st July 2022
3. Duration: 2 Days
4. Mode: Virtual/In Person
5. Cost: 45,000+VAT
By the end of the training, the learners should be able to:
- Identify the purpose of the training & the target audience
- Develop right training content and training aids
- Prepare session plans and dry runs
- Describe the adult learning methodologies and their role in effective training
1. Target Audience : All staff levels
2. Start – End Date: 20th -21st July 2022
3. Duration: 2 Days
4. Mode: Virtual/In Person
5. Cost: 45,000+VAT